Xpluswear

Reviews and ratings: 41 %

Xpluswear review.

Description Xpluswear

Xpluswear is an online fashion destination that caters specifically to plus-size women, offering sizes ranging from 14 to 28. The brand’s philosophy emphasizes that every body is worthy of love and appreciation, and they aim to reflect this belief in their product offerings. Here are some key aspects of the Xpluswear website and brand:

Target Audience: Xpluswear focuses on plus-size women, aiming to provide fashionable and inclusive clothing options for sizes L to 5XL.

Product Range: The brand offers a variety of clothing items, including formal wear, cocktail dresses, and black-tie attire, tailored to meet the needs and preferences of plus-size women.

Brand Vision: Xpluswear seeks to build a lifestyle brand that permeates every aspect of plus-size women’s lives, with a vision of innovative design and high quality.

Online Presence: The brand maintains a strong online presence, including a website and social media channels like Instagram, where they actively engage with their audience.

Customer Reviews: The website features customer reviews, which provide insights into the customer service and product quality. However, it’s important to note that reviews are mixed, with some customers expressing satisfaction with their purchases and others raising concerns about product quality and customer service.

Legitimacy Concerns: There are mixed opinions regarding the legitimacy of Xpluswear. Some sources claim it is a legitimate site offering a wide range of products, while others caution against potential issues with the site.

Company Location: XplusWear is a Hong Kong-based company, which is an important consideration for international customers, especially regarding shipping and returns.

Mobile App: Xpluswear also offers a mobile app for convenient shopping, indicating their commitment to providing a user-friendly shopping experience.

Customer Experience: The website is designed to make it easy for shoppers to find attractive clothing in their size, focusing on the ease of navigation and accessibility of product information.

In summary, Xpluswear positions itself as a fashion-forward, inclusive brand for plus-size women, offering a range of clothing options. While the brand has its advocates, potential customers should also be aware of the mixed reviews regarding product quality and customer service.

Illustrative image for the reviewed product Xpluswear. Source: Dall-E.

Illustrative image for the reviewed product Xpluswear. Source: Dall-E.

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Last review update: 5. 1. 2024

Main advantages

  • Inclusivity and Size Range: Xpluswear is recognized for offering a wide selection of fashionable clothing, especially for plus-size ranges (L-5X). This inclusivity in size is a significant advantage for customers seeking stylish options in larger sizes.
  • Design Approach: The brand designs its clothing based on the measurements of real plus-size women, aiming for a better fit than other brands. This approach is appreciated by customers who often struggle to find well-fitting plus-size clothing.
  • Product Variety: XplusWear offers a diverse range of clothing, from formalwear to casual outfits, catering to different occasions and preferences. This variety is a key advantage for customers looking for a one-stop shop for various clothing needs.

Main disadvantages

  • Incorrect or Substandard Items Delivered: Customers frequently complained about receiving items that were vastly different from what they ordered, often of poor quality or resembling costumes rather than the expected dresses.
  • Return and Refund Issues: Many customers faced difficulties in returning items and obtaining refunds. Despite the company’s advertised easy return policy, customers reported unresponsive customer service and failure to process refunds even after returning the items.
  • Customer Service Issues: Reviewers expressed frustration with the lack of effective communication, with emails going unanswered or being returned undeliverable, and the absence of a reliable contact number.
  • Non-Delivery of Items: Multiple customers reported that they ordered products from Xpluswear but never received their packages.
  • Sizing and Quality Issues: There were issues related to the sizing of the products, with products being significantly larger or smaller than expected. Customers also reported that the material of the products was not as advertised.

Expert reviews

75 %

Xpluswear Reviews from Trustpilot.com

Based on the reviews provided, the e-shop seems to have a mix of positive and negative experiences. Positive aspects include timely shipping, high-quality clothing, efficient customer service, and overall satisfaction with the products. Negative experiences revolve around issues like receiving the wrong items, poor quality in some cases, problems with refunds, and difficulties with customer service.

The final score for the e-shop, based on the provided reviews, is 75 %. This score reflects a generally positive customer experience, with some room for improvement in certain areas like customer service and product consistency. ​

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Xpluswear Reviews[online]. [cited 05. 01. 2024]. Available from: https://www.trustpilot.com/review/www.xpluswear.com

 

20 %

Xpluswear Reviews from Bbb.org

The page contains customer reviews for Xpluswear, a women’s clothing e-shop. There are 9 customer reviews, each rating the company at 1 star out of 5. The key issues highlighted include:

  • Incorrect or Substandard Items Delivered: Customers complained about receiving items that were vastly different from what they ordered, often of poor quality or resembling costumes rather than the expected dresses.
  • Return and Refund Issues: Many customers faced difficulties in returning items and obtaining refunds. Despite the company’s advertised easy return policy, customers reported unresponsive customer service and failure to process refunds even after returning the items.
  • Shipping and Delivery Problems: Complaints included significant delays in shipping, with items not arriving in time for events, and lack of proper communication about shipment delays.
  • Customer Service Issues: Reviewers expressed frustration with the lack of effective communication, with emails going unanswered or being returned undeliverable, and the absence of a reliable contact number.
  • Misleading Advertisements and Policies: Customers felt misled by the advertisements and the company’s policies, particularly regarding returns and refunds.

Given the uniformly negative nature of these reviews, each rating the company at 1 star, the final score for Xpluswear based on this review would be 20% (considering 1 star as 20% out of a 100% possible). This indicates a very poor customer experience and significant dissatisfaction with the company’s products and services.

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Xpluswear | Better Business Bureau® Profile [online]. [cited 2024 Jan. 05]. Available from: https://www.bbb.org/us/mi/livonia/profile/womens-clothing/xpluswear-0332-90053459
10 %

Xplus wear reviews from Reddit.com

The content on the page consists of a series of customer reviews and discussions about the e-shop Xpluswear. The overall sentiment expressed in the reviews is predominantly negative, with several key issues highlighted by different users:

  • Non-Delivery of Items: Multiple customers reported that they ordered products from Xpluswear but never received their packages.
  • Customer Service Issues: There were complaints about poor customer service, with users mentioning that their attempts to contact support for refunds or explanations were unsuccessful.
  • Problems with Refunds: Some customers faced difficulties in getting refunds, with one user mentioning that their claim was denied by PayPal.
  • Sizing and Quality Issues: There were issues related to the sizing of the products, with products being significantly larger than expected. Customers also reported that the material of the products was not as advertised.
  • Shipping and Return Complications: Users complained about long shipping times, even when paying for faster shipment. Additionally, the return process was reported to be problematic, with customers being required to send items back to China at their own expense.
  • Security Concerns: At least one customer mentioned that their credit card was compromised after ordering from Xpluswear.

Based on these reviews, the overall customer experience with Xpluswear is largely negative, with issues spanning from non-delivery and poor product quality to inadequate customer service and security concerns.

Considering these factors, the e-shop could be rated very low on a scale of 0% to 100%. Given the majority of the reviews are negative with various significant issues, the final score for Xpluswear based on this review could be around 10%, indicating a very poor level of customer satisfaction and a high level of dissatisfaction with the company’s products and services.

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Xplus wear [online]. [cited 05. 01. 2024]. Available from: https://www.reddit.com/r/PlusSizeFashion/comments/lq738j/xplus_wear/
50 %

Is Xpluswear a legit site? from Quora.com

The content on the page is a mix of opinions and discussions regarding the legitimacy of Xpluswear, a clothing website. There are various contributors sharing their experiences and views:

  • Positive Review: One user, Lnna, describes Xpluswear as a legitimate site offering a wide selection of fashionable clothing, especially for plus-size ranges (L-5X). The review mentions an average rating of 3.8/5 stars for the site and highlights the brand’s inclusivity and affordability.
  • Skepticism and Warnings: Other users express skepticism and caution when dealing with Xpluswear. There are comparisons with other websites and discussions about common pitfalls of online shopping, such as scams, poor customer service, and issues with product quality.
  • Research and Verification Tips: Some contributors suggest methods to verify the legitimacy of online shopping sites, like reverse image searches, checking customer reviews, examining website information, and being wary of too-good-to-be-true offers.
  • Traffic Data: One user, Jackson Franklin, mentions that the site has stable monthly traffic of around 1.1 million, which could indicate a legitimate operation.
  • Mixed Reactions: The discussion includes mixed reactions from various users, with some having positive experiences and others advising caution based on negative experiences or general skepticism of online shopping sites.

Given the mixed nature of the reviews and discussions, it’s challenging to assign a definitive score to Xpluswear. However, considering the positive aspects like the site’s traffic and inclusive selection, along with the caution advised by other users, a balanced score might be in the middle range. Therefore, on a scale from 0% to 100%, Xpluswear could be rated around 50%, indicating a level of legitimacy but with notable reservations and a need for cautious approach by potential customers.

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Is Xpluswear a legit site? - Quora [online]. [cited 2024 Jan 05]. Available from: https://www.quora.com/Is-Xpluswear-a-legit-site
20 %

XplusWear Review 2024 from 99consumer.com

Based on the reviews provided, XplusWear has garnered predominantly negative feedback from its customers. The major issues highlighted include:

  • Poor Quality and Misrepresentation: Many customers reported receiving products that were of poor quality, did not match the pictures on the website, or were made from cheap materials.
  • Sizing Issues: Several reviews mentioned significant sizing problems, with items being either too large or too small, and not consistent with the sizing chart provided on the website.
  • Shipping and Delivery Problems: There were frequent complaints about delayed shipping, with some customers not receiving their orders for over a month or not receiving them at all.
  • Customer Service and Refund Challenges: Customers expressed frustration with the customer service, citing difficulties in communication, unresponsiveness, and issues with obtaining refunds.
  • Negative Experiences Outweigh Positive Ones: While there were a few positive reviews praising the uniqueness and style of the clothes, these were significantly outnumbered by negative experiences.

Given the prevalence of negative reviews, focusing on issues with product quality, customer service, and overall satisfaction, XplusWear’s performance based on these reviews would be low on a scale of 0% to 100%. Therefore, considering the majority of the feedback, a fair score for XplusWear would be around 20%, reflecting the predominantly poor customer experiences and the few positive remarks.

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XplusWear Review 2024, Is Xpluswear.com Legit or Scam? [online]. [cited 2024 Jan 05]. Available from: https://99consumer.com/reviews/xpluswear/
70 %

XplusWear Review from Honestbrandreviews.com

The content on the page is a comprehensive review of XplusWear, a clothing brand specializing in sizes L-5X. The review, written by Nea Pantry and edited by Justin Parker, includes various sections such as an overview of the brand, specific clothing reviews, customer feedback, legitimacy, and worthiness of the brand, promotions, discounts, and FAQs.

Key Points from the Review:

  • About XplusWear: The brand focuses on creating clothing for plus-size women, offering a wide range of dresses, tops, and bottoms suitable for different occasions.
  • Design Approach: XplusWear designs its clothing based on the measurements of real plus-size women, aiming for a better fit than other brands.
  • Customer Service and Quality: The brand is noted for prioritizing customer service and quality, providing a unique shopping experience in the plus-size market.
  • Product Range: XplusWear offers a wide range of clothing, from formalwear to casual outfits, with sizes ranging from L to 5X.
  • Customer Feedback: The review includes customer opinions and ratings from various sources. The feedback is mostly positive, with customers appreciating the fit, style, and quality of the clothing.
  • Legitimacy and Worthiness: XplusWear is considered a legitimate brand with a reputation for providing stylish plus-size clothing. However, some customers have noted issues with shipping times.
  • Promotions and Discounts: The review mentions various discounts and promotional offers available on the brand’s website.

Final Score Based on the Review: Considering the detailed analysis of the product range, customer feedback, and overall service, XplusWear seems to offer a positive shopping experience, particularly for the plus-size market. The brand scores well in terms of product variety, design, and customer satisfaction. However, the noted issues with shipping could be a concern for some customers.

Based on the content of the review, XplusWear would likely score around 70% on a scale from 0% to 100%. This score reflects the brand’s strong points in product quality and design, as well as its customer service, while also accounting for the minor drawbacks in shipping and delivery.

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XplusWear Review - Must read before you buy [online]. [cited 2024 Jan 05]. Available from: https://www.honestbrandreviews.com/reviews/xpluswear-review/

Expert video reviews

Expectations vs Reality Xpluswear Review Try On Haul - YouTube [online]. [cited 2024 Jan 05]. Available from: https://www.youtube.com/watch?v=cjFUoFk15Js

I GOT SCAMMED!! | IT HAS BEEN A NIGHTMARE | XPLUSWEAR.COM REVIEW | PLEASE READ DESCRIPTION BOX - YouTube [online]. [cited 2024 Jan 05]. Available from: https://www.youtube.com/watch?v=dLb-BHLESTQ

XplusWear Try On Haul - It's Not Good - Plus Size Clothing - YouTube [online]. [cit. 05. 01. 2024]. Dostupné z: https://www.youtube.com/watch?v=v_hcM5y0L7A

Xpluswear gorgeous formal dresses for you🖤👗 - YouTube [online]. [cited 05. 01. 2024]. Available from: https://www.youtube.com/watch?v=QOVoA7kjM3Y

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