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Symple Lending

Reviews and ratings: 78 %

Symple Landing review.

Description Symple Lending

Symple Lending appears to be a financial services company offering lending solutions. Based on the reviews and information available, here’s a general description:

Loan Services: Symple Lending provides loan services, which may include personal loans, debt consolidation loans, and possibly other financial products.

Online Platform: It operates primarily as an online platform, offering a user-friendly website and an efficient application process for loan services.

Customer Service: The company places a strong emphasis on customer service, with many reviews highlighting the professionalism and helpfulness of its staff.

Interest Rates and Fees: Symple Lending offers competitive interest rates, tailored to individual credit profiles. However, there are also mentions of various fees, such as late payment fees and loan origination fees.

Eligibility Criteria: To be eligible for their services, customers typically need to meet certain criteria, such as a minimum annual income and a specific credit score threshold.

Debt Management and Settlement Services: Apart from lending, the company also seems to offer services related to debt management and settlement, assisting customers in managing their financial obligations.

Mixed Reviews: Customer experiences with Symple Lending are mixed. While some customers report positive experiences with efficient services and successful debt management, others have raised concerns about misleading practices and negative impacts on credit scores.

Global Presence: Symple Lending has operations in multiple countries, including Australia and Canada, suggesting a broad geographical reach in its services.

Transparency and Communication: The company has faced criticism in some reviews for issues related to transparency and communication with customers.

Adaptability to Customer Needs: Symple Lending seems to focus on tailoring its services to individual customer needs, as indicated by the personalized loan offers and attentive customer service mentioned in some reviews.

Illustrative image for the reviewed product Wuffes. Source: Dall-E.

Illustrative image for the reviewed product Symple Lending. Source: Dall-E.

Last review update: 5. 1. 2024

Main advantages

  • Ease of Process: The process of obtaining loans or services from Symple Lending was noted to be easy and straightforward by several customers.
  • Attentive and Personalized Service: Customers reported receiving attentive and personalized service, with staff members addressing their concerns and questions effectively.
  • Successful Debt Management: Some reviews from BBB.org highlighted successful negotiations and debt management, helping customers get back on track financially.
  • Competitive Interest Rates: Symple Lending offers competitive interest rates, as noted in some reviews.
  • Diverse Loan Options: The company provides a range of loan options, catering to different financial needs.
  • No Prepayment Penalties: Symple Loans offers the advantage of no early repayment penalties, which is beneficial for customers looking to pay off loans early.

Main disadvantages

  • Misleading Practices: There were complaints about misleading practices, such as bait and switch tactics, where customers felt misled by pre-approval offers for loans that turned out to be debt resolution programs.
  • Impact on Credit Scores: Some reviews criticized the impact of the company’s services on credit scores, particularly in relation to debt settlement services.
  • Deceptive Communication: Customers expressed frustration over misleading communication, feeling that the company’s practices were deceptive and untrustworthy.
  • Dissatisfaction with Debt Management Process: A significant number of reviews from BBB.org criticized the debt management process, indicating that it did not meet the expectations of some customers.
  • Geographical Limitations: Symple Loans’ services are not available to residents of certain regions, such as Nova Scotia, Quebec, and Saskatchewan in Canada.
  • Fees and Charges: Some customers were concerned about the fees associated with Symple Loans, including late payment fees and loan origination fees.

Expert reviews

95 %

Symple Lending Reviews from Trustpilot.com

Based on the provided reviews for Symple Lending, the overall sentiment is overwhelmingly positive. The company received a large number of 5-star ratings, constituting 93% of the total 1,980 reviews. The breakdown of the ratings is as follows:

  • 5-star: 93%
  • 4-star: 4%
  • 3-star: Less than 1%
  • 2-star: Less than 1%
  • 1-star: 2%

The reviews highlight a high level of customer satisfaction, with particular emphasis on the professionalism, knowledge, and helpfulness of the staff. Many customers have noted the ease of the process, the attentive and personalized service they received, and the helpful nature of the staff in addressing their concerns and questions.

However, there is a small percentage of negative reviews (2% 1-star ratings). These complaints mainly revolve around issues such as perceived unprofessionalism or dissatisfaction with specific aspects of the service.

Taking into account the overwhelmingly positive reviews and the small fraction of negative feedback, I would rate Symple Lending at 95% on a scale from 0% to 100%. This score reflects the high level of customer satisfaction and the quality of service provided by the company, while also acknowledging the minor areas of criticism.

Read all reviews…

Symple Lending Reviews[online]. [cited 05. 01. 2024]. Available from: https://www.trustpilot.com/review/symplelending.com

 

50 %

Symple Lending Reviews from Bbb.org

The customer reviews for Symple Lending LLC paint a mixed picture. The company has received 77 customer reviews, with a noticeable divide between positive and negative experiences.

Positive Reviews:

  • Some customers reported feeling comforted and well-guided through the debt management process.
  • They appreciated the clarity in explaining steps and found the staff to be knowledgeable and attentive.
  • A few reviews highlighted successful negotiations and debt management that helped them get back on track financially.

Negative Reviews:

  • A significant number of reviews criticized the company for using bait and switch tactics.
  • Many customers felt misled by pre-approval offers for loans, which later turned out to be debt resolution programs that potentially harmed their credit score.
  • Complaints of unprofessional conduct and lack of transparency in dealing with customer situations were common.
  • Customers expressed frustration over misleading communication and felt the company’s practices were deceptive and untrustworthy.

Company Responses:

  • Symple Lending LLC responded to several negative reviews, acknowledging the customers’ concerns and emphasizing their commitment to customer satisfaction.
  • They explained their loan eligibility criteria and attempted to clarify misunderstandings regarding their services.

Considering the polarized nature of the reviews, where some customers had positive experiences while a significant number expressed dissatisfaction and mistrust, I would rate Symple Lending LLC at 50% on a scale from 0% to 100%. This score reflects the balance between the positive aspects of customer service and knowledge, against the negative feedback regarding misleading practices and customer dissatisfaction.

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Symple Lending LLC | Reviews | Better Business Bureau® Profile [online]. [cited 2024 Jan 05]. Available from: https://www.bbb.org/us/ca/costa-mesa/profile/business-loans/symple-lending-llc-1126-1000087251/customer-reviews
85 %

Symple Loans Reviews, Ratings And Fees 2024 from Loanscanada.ca

Symple Loans, founded in Australia and operating in Canada since 2021, offers personal loans between $5,000 to $50,000 with terms up to 7 years. Interest rates vary from 6.99% to 22.99%, tailored to individual credit profiles. The application process is online, with fast funding and no prepayment penalties. Loans can be used for various purposes like debt consolidation, home improvements, or major purchases. Eligibility requires a minimum annual income of $25,000 and a credit score of 650 or higher. The company is praised for its ease of dealing and efficient debt consolidation process.

Given the features, benefits, and user feedback, Symple Loans could be rated around 85% for its service quality and loan options.

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Symple Loans Reviews, Ratings And Fees 2024 - Loans Canada [online]. [cited 2024 Jan 05]. Available from: https://loanscanada.ca/lender/symple-loans/
85 %

Symple Loans Review 2024 from finder.com Finder.com

Symple Loans is a fintech company that originated in Australia in 2018 and expanded into Canada in 2021, with its headquarters in Toronto. This review, written by Caitlin Wood in January 2024, provides an overview of the services and features offered by Symple Loans.

Uses of Symple Loans:

  • Refinancing credit cards.
  • Debt consolidation.
  • Home improvements.
  • Car purchases.
  • Major purchases, travel, education, and investments.

Benefits of Symple Loans:

  • Personalized loan offers.
  • No prepayment penalties.
  • Convenient online application.
  • Quick rate quotes and fast funding.
  • Secure handling of client data.

Costs Associated with Symple Loans:

  • Interest rates range from 6.99% to 22.99%.
  • Fees range from 0% to 5%.
  • Late payment fee of $45 for missed payments.
  • One-time loan origination fee between 0% and 5%.

Eligibility Criteria:

  • Minimum age of 18 years.
  • Canadian citizen or permanent resident (excluding Nova Scotia, Quebec, and Saskatchewan).
  • Annual income of at least $25,000.
  • No prior bankruptcies.
  • Credit score of 650 or above.

Application Process:

  • Quick personalized quote.
  • Submission of application.
  • Loan offer and contract completion.
  • Next business day fund receipt.

Frequently Asked Questions:

  • $45 late fee for missed payments.
  • Available to all Canadians except residents of Nova Scotia, Quebec, and Saskatchewan.
  • No hard credit inquiry for a loan quote.

Final Thoughts: Symple Loans offers a convenient and competitive option for personal loans, especially beneficial for those with strong credit profiles. The company provides a range of loan amounts and terms, with the advantage of no early repayment penalties and fast fund delivery.

Rating: Based on the provided information, which highlights the ease of application, competitive rates, and personalized loan offers, Symple Loans would be rated highly. However, the actual customer experience is not detailed in this review. Therefore, based on the available information, I would conservatively rate Symple Loans at 85% on a scale of 0% to 100%, considering the lack of direct customer feedback in this summary.

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Symple Loans Review 2024 | Rates and Terms | Finder Canada [online]. [cited 2024 Jan 05]. Available from: https://www.finder.com/ca/symple-personal-loan-review
94 %

Symple Loans reviews from Productreview.com.au

Symple Loans, verified with a 4.7 rating from 94 reviews, is praised for its transparency, customer service, and efficient application process. It offers fixed and variable rate loans and lines of credit. Reviewers appreciate the straightforward application, quick funding, and no hidden costs. While some experienced issues, most found the service professional, easy, and fast, with a high approval rate. Symple Loans has a high positive review percentage (94%) but is no longer operating. Based on the reviews, Symple Loans could be rated around 94% for its overall customer satisfaction and service quality.

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[online]. [cited 05. 01. 2024]. Available from: https://www.productreview.com.au/listings/symple-loans
85 %

Symple Lending Legitimate Customer Reviews from Complaintsboard.com

Symple Lending, an online lending platform, has a customer review score of 4.3 based on 6 reviews. It is commended for its user-friendly website, range of loan options, quick approval process, and competitive interest rates. However, one review warns of potential deceptive practices, suggesting it’s not a direct lender but a debt consultancy. The majority of reviews are positive, highlighting the platform’s professionalism and efficiency. Given the mostly positive feedback and one critical review, Symple Lending could be rated around 85% on a scale of 0% to 100%.

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Symple Lending Legitimate Customer Reviews | ComplaintsBoard [online]. [cited 2024 Jan 05]. Available from: https://www.complaintsboard.com/symple-lending-b154857/reviews
50 %

Is Symple Lending or Beyond Finance legit? from Reddit.com

The page discusses customer experiences with Symple Lending and Beyond Finance, mainly focusing on their debt settlement services. Users report mixed experiences. Some appreciate the fast debt settlement process and customer service, but others criticize the impact on credit scores and the lack of transparency in services. One common point is the significant drop in credit scores after starting the program. The overall sentiment is cautious, with several users regretting their decision to enroll in the program and advising others to consider alternative debt management solutions. Based on these mixed reviews, the company’s rating might be around 50% on a scale of 0% to 100%.

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Is Symple Lending or Beyond Finance legit?[online]. [cited 05. 01. 2024]. Available from: https://www.reddit.com/r/CreditCards/comments/13w5il6/is_symple_lending_or_beyond_finance_legit/

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