Macorner

Reviews and ratings: 46 %

Macorner review.

Description Macorner

Macorner is an platform that specializes in personalized home decor and gifts for various occasions. Here are some key points about Macorner:

Personalized Products: Macorner offers a range of products that can be personalized. This includes home goods, apparel, and gifts. Their product line seems to focus on adding a personal touch to items, making them unique and special for their customers.

Product Range: Their collection includes items like personalized water bottles with time markers, which are also themed around astrology and can serve as motivation gifts or birthday presents.

Online Presence: Macorner has an online store, and their products are also available on platforms like Etsy and Amazon. This indicates a broad online presence, making their products accessible to a wide audience.

Customer Engagement: They have a significant presence on social media platforms like Facebook, where they engage with their customers. Macorner Decor’s Facebook page, for instance, showcases their products and offers a space for customer interaction.

Location: Based on their social media presence, Macorner seems to be located in San Francisco, California.

Illustrative image for the reviewed product Macorner. Source: Dall-E.

Illustrative image for the reviewed web Macorner. Source: Dall-E.

Last review update: 8. 1. 2024

Main advantages

  • Emotional Value: Customers appreciate the emotional significance of the personalized products, which are frequently used to remember loved ones or mark special occasions.
  • Craftsmanship and Attention to Detail: The craftsmanship and attention to detail in the customization of products are highly praised.

Main disadvantages

  • Poor Customer Service in Some Cases: Several customers have reported issues with customer service, including unresponsiveness and difficulties in getting refunds or responses to complaints.
  • Problems with Product Quality: There are complaints about the quality of the products, such as blurry or pixelated items, and items not matching the proofs or descriptions.
  • Delivery Issues: Customers have experienced problems with delivery, including late or missing deliveries, and lack of accurate tracking updates.
  • Refund and Resolution Difficulties: There are several mentions of difficulties in obtaining refunds or proper resolutions to issues, with a lack of response from the company or inadequate solutions offered.
  • Misleading Advertising: Complaints include misleading advertising regarding shipping times and costs, and in some cases, price gouging on shipping.
  • Scam Accusations: A few users have labeled Macorner as a scam, citing experiences where they were charged for products that were either of poor quality, not delivered, or had incorrect personalization.

Expert reviews

70 %

Macorner Reviews from Trustpilot.com

Based on the content of the Trustpilot reviews for Macorner, the company seems to have a mixed reception from its customers. Here’s a brief summary:

  • Positive Aspects: Many customers have praised Macorner for their excellent customer service, quality of products, and the emotional value of the personalized items. Positive reviews often mention quick and helpful responses from the company, satisfaction with the product quality, and appreciation for the personalization options.
  • Negative Aspects: However, there are also several negative reviews. These primarily focus on issues like poor customer service in some cases, problems with product quality (such as blurry or pixelated items), issues with delivery (either late or missing), and difficulties in getting refunds or responses to complaints.
  • TrustScore: Macorner has a TrustScore of 4 out of 5, with an average rating of 3.8 from 9,212 total reviews.

Given this information, if we were to assign a final score to Macorner based on these reviews, considering the higher percentage of positive reviews but also acknowledging the significant number of negative experiences, a balanced score would be around 70%. This score reflects a generally good level of customer satisfaction but also recognizes the areas where the company has room for improvement, especially in terms of consistency in product quality and customer service.

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Macorner Reviews [online]. [cited 08. 01. 2024]. Available from: https://www.trustpilot.com/review/macorner.co

 

98 %

Macorner store reviews history from Judge.me

Based on the content of the reviews provided, the e-shop in question appears to have a very high level of customer satisfaction. Here’s a brief summary of the reviews:

  • Positive Feedback: The majority of the reviews are overwhelmingly positive. Customers have expressed satisfaction with the quality of the personalized products, particularly the acrylic photo ornaments and personalized blankets. Many reviews mention the emotional significance of these items, especially when they are used to remember loved ones or mark special occasions. The craftsmanship, attention to detail, and the ability to customize products are frequently praised.
  • Minor Criticisms: A few reviews mention minor issues, such as a desire for larger pictures on some items or extended wait times for delivery. However, these comments are generally accompanied by overall positive feedback.
  • Review Statistics: The e-shop has an impressive score of 4.95 out of 5 based on 13,934 reviews. A significant majority of these reviews are 5-star (13,436), with a small number of 4-star (334), 3-star (125), 2-star (6), and 1-star (33) reviews. 86% of the reviews are verified.

Given this information, the e-shop would be rated very highly on a scale from 0% to 100%. Considering the overwhelming number of positive reviews and the high level of customer satisfaction reflected in them, a fair score for this e-shop would be around 98%. This score reflects the excellent customer feedback, high-quality products, and the emotional value that customers find in their purchases.

Read all reviews…

Macorner store reviews history [online]. [cited 08. 01. 2024]. Available from: https://judge.me/reviews/macorner.myshopify.com
10 %

Is Macorner a scam? from Reddit.com

Based on the content of the Reddit thread discussing Macorner, the general consensus among users is negative, with several red flags raised about the company’s legitimacy and customer service. Here’s a summary of the key points:

  • Legitimacy Concerns: Some users question the legitimacy of Macorner, with one mentioning that the company was registered to trade in the UK but was dissolved last year. This raises concerns about the legality of their operations.
  • Quality and Service Issues: There are multiple complaints about the quality of the products, particularly personalized blankets. Customers report receiving items with blurry images, poor quality, and products that do not meet expectations.
  • Customer Service Problems: Several users mention non-existent or poor customer service, with difficulties in getting refunds or responses to complaints. There are also reports of issues with orders being charged but not delivered, or items arriving late.
  • Scam Accusations: A few users outright label Macorner as a scam, citing experiences where they were charged for products that were either of poor quality, not delivered, or had incorrect personalization.
  • Alternative Recommendations: Some users suggest opting for more reputable companies like Walmart or Shutterfly for custom photo blankets to avoid potential issues with Macorner.

Given this information, if we were to assign a final score to Macorner based on these reviews, it would be quite low on a scale from 0% to 100%. Considering the numerous negative experiences, concerns about legitimacy, and poor customer service, a fair score for Macorner would be around 10%. This score reflects the significant risk of dissatisfaction and potential issues that customers might face based on the experiences shared in the Reddit thread.

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Is Macorner a scam? [online]. [cited 08. 01. 2024]. Available from: https://www.reddit.com/r/Scams/comments/18fo25g/is_macorner_a_scam/
5 %

Macorner complaints from Bbb.org

Based on the content of the complaints listed, the e-shop in question, presumably Macorner, appears to have significant issues in several areas. Here’s a summary of the key points:

  • Advertising/Sales Issues: There are complaints about misleading advertising, particularly regarding shipping times and costs. One complaint specifically mentions price gouging on shipping.
  • Delivery Issues: Numerous complaints are related to delivery problems. Customers report not receiving items on time, with some orders not arriving at all. There are also instances where tracking updates are lacking or inaccurate.
  • Problems with Product/Service: Many customers express dissatisfaction with the quality of the products received. Complaints include items not matching the proofs or descriptions, poor quality, and incorrect personalization. There are also issues with customer service, such as unresponsiveness and failure to resolve problems.
  • Refund and Resolution Difficulties: Several complaints mention difficulties in obtaining refunds or proper resolutions to their issues. Customers often describe a lack of response from the company or inadequate solutions offered.
  • Overall Customer Experience: The overall tone of the complaints suggests a high level of frustration and dissatisfaction with the company’s products, services, and customer support.

Given this information, if we were to assign a final score to this e-shop based on these complaints, it would be quite low on a scale from 0% to 100%. Considering the numerous negative experiences, issues with product quality, delivery problems, and poor customer service, a fair score for this e-shop would be around 5%. This score reflects the significant risk of dissatisfaction and potential issues that customers might face based on the complaints listed.

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Macorner | Complaints | Better Business Bureau® Profile [online]. [cited 08. 01. 2024]. Available from: https://www.bbb.org/us/ca/anaheim/profile/cards-and-gifts/macorner-1126-1000089371/complaints
85 %

Macorner Customer Reviews from Aftership.com

Based on the content of the reviews provided, the e-shop seems to have a generally positive reception from its customers. Here’s a brief summary:

  • Positive Aspects: The majority of the reviews are positive, with customers praising the e-shop for delivering on time, providing well-protected parcels, and leaving parcels in safe places. Several reviews also commend the friendly service and the fact that customers were contacted before delivery.
  • Negative Aspects: However, there are a few negative reviews. One customer mentioned receiving a bent and damaged item, and another reported that the product was not delivered even though the tracking indicated it was left in the mailbox. There was also a mention of a delayed delivery.
  • Review Statistics: The e-shop has an average rating of 4.5 out of 5 based on 14 ratings.

Given this information, if we were to assign a final score to this e-shop based on these reviews, considering the predominantly positive feedback but also acknowledging the few negative experiences, a balanced score would be around 85%. This score reflects a generally good level of customer satisfaction but also recognizes the areas where the company has room for improvement, especially in terms of ensuring consistent product quality and delivery reliability.

Read all reviews…

Macorner Customer Reviews - AfterShip [online]. [cited 08. 01. 2024]. Available from: https://www.aftership.com/brands/macorner.co/reviews?as_source=www.aftership.com%2Fstore-list%2Ftop-100-vn-ecommerces-stores
10 %

Macorner Reviews Sitejabber.com

Based on the content of the reviews, Macorner has a very low customer satisfaction rating. Here’s a summary:

  • Overall Rating: Macorner has a rating of 1.28 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases.
  • Common Complaints: Customers frequently mention issues with customer service and difficulties in contacting the company, as there is no phone number provided. Problems with orders, such as incorrect personalization, poor product quality, and delivery issues, are also common.
  • Positive Reviews: There are very few positive reviews. One such review mentions that the product was finally received after a long wait and was of good quality, but the shipping process was problematic.
  • Critical Reviews: Many customers express frustration with their inability to edit or cancel orders within the claimed 2-hour window, non-delivery of items, poor quality of products, and unresponsiveness from customer service.
  • Service, Value, Shipping, Returns, Quality Ratings: These aspects all received low ratings from customers, indicating widespread dissatisfaction in these areas.

Given this information, if we were to assign a final score to Macorner based on these reviews, it would be very low on a scale from 0% to 100%. Considering the overwhelmingly negative feedback, significant issues with customer service, product quality, and delivery, a fair score for Macorner would be around 10%. This score reflects the high level of customer dissatisfaction and the numerous problems reported in the reviews.

Read all reviews…

Macorner Reviews - 25 Reviews of Macorner.co | Sitejabber [online]. [cited 08. 01. 2024]. Available from: https://www.sitejabber.com/reviews/macorner.co

Expert video reviews

Inside look at Macorner factory - YouTube [online]. [cited 08. 01. 2024]. Available from: https://www.youtube.com/watch?v=66XeP6FyuhI

Personalized Wine Tumbler - Birthday Gift For Mom, Mother's Day - YouTube [online]. [cited 08. 01. 2024]. Available from: https://www.youtube.com/watch?v=EBuG9G_fh5M

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