Commense

Reviews and ratings: 63 %

Commense review.

Description Commense

Commense is a global-minded fashion brand that focuses on providing trendy outfits for women. It positions itself as a high-end boutique offering fashion pieces at significantly low prices.

The brand’s offerings include a wide range of clothing items such as blazers, dresses, trousers, tops, matching sets, and accessories. Commense aims to reflect the latest trends in fashion, catering to customers seeking new and in-season ensembles.

Founded in 2021, Commense is based in New York and Shanghai. The brand draws inspiration from major cities around the world to create pieces that resonate with individual style and uniqueness. The philosophy of Commense is centered around the idea that good style should feel like common sense and should appeal naturally to the wearer.

The brand encourages its customers to embrace their own sense of style and ignore the noise of fleeting fashion trends.

The website features a variety of images showcasing their fashion collections, reflecting a modern and stylish aesthetic. Commense appears to target customers who are looking for fashionable, trendy, and affordable clothing options.

Illustrative image for the reviewed product Commense. Source: Dall-E.

Illustrative image for the reviewed product Commense. Source: Dall-E.

In connection with Commense reviews, people most often search for the following phrases:

  • commense reviews
  • commense clothing review

Last review update: 5. 1. 2024

Main advantages

  • Environmental Considerations: The company’s approach to sustainable fashion and environmentally friendly return options are appreciated by some customers.
  • Fit and Sizing: While there are mixed experiences, some customers find the sizing accurate and the fit of the clothing items satisfactory.
  • Variety of Products: Reviews cover a range of products, indicating a diverse selection available at Commense. Customers appreciate the stylish designs and comfortable fit.
  • Affordable Prices: The store is noted for its affordable pricing, making it comparable to popular brands like H&M and Zara.
  • Positive Customer Experience: Some reviews highlight positive experiences with prompt resolutions to issues, such as delayed items and returns, and mention the company’s efforts in valuing customer satisfaction.

Main disadvantages

  • Return Policy Issues: A significant number of reviews criticize the return policy, especially the difficulty in returning items, the requirement to pay for return shipping, and the lack of full refunds.
  • Shipping Delays: Several customers mention slow shipping and issues with receiving updates or confirmations.
  • Quality and Sizing Concerns: Despite some positive feedback, there are complaints about poor quality, incorrect sizing, and items not matching the website’s descriptions.
  • Misleading Product Information: Customers feel that the descriptions of clothing items are not accurate, leading to discrepancies between advertised and received products.
  • Customer Service Concerns: There are instances of lack of response and unsatisfactory handling of customer issues.
  • Ethical Concerns: There are suspicions about the store being a dropshipper, potentially raising ethical and environmental concerns.
  • Return Process: The return process is generally considered difficult and inconvenient, with some customers facing challenges in getting full refunds.
  • Inconsistencies in Sizing: Some items do not fit as expected, with inconsistencies in sizing mentioned by customers.
  • Unresolved Complaints: There is a significant number of unresolved complaints, indicating a pattern of customer dissatisfaction and a lack of effective response from the company.

Expert reviews

85 %

Commense Reviews from Trustpilot.com

Based on the reviews provided, the e-shop Commense seems to have a generally positive reception from its customers. The key points from the reviews are:

  • Product Quality: Many customers are satisfied with the quality of the clothing items. They find the materials to be good and the products well-made.
  • Customer Service: Commense is frequently praised for its responsive and accommodating customer service. Issues are handled promptly and solutions are offered, such as store credit or partial refunds.
  • Return Policy: The return policy is unconventional, with options like keeping the items and receiving store credit or a partial cash refund. While this works for some customers, others may prefer a more traditional return policy.
  • Fit and Sizing: There are mixed experiences regarding fit and sizing. Some customers find the sizing accurate, while others have issues with items being too small or too large.
  • Delivery and Shipping: Experiences with shipping vary. Some customers report timely deliveries, while others have faced delays or issues with receiving their orders.
  • Overall Experience: The majority of customers express satisfaction with their purchases and the service provided. However, there are a few instances of dissatisfaction, mainly due to sizing issues, return policy, or shipping delays.

Given the predominance of positive reviews and high satisfaction with product quality and customer service, but also considering the concerns raised about the return policy and occasional shipping issues, I would rate Commense at around 85% on a scale from 0% to 100%. This score reflects a high level of customer satisfaction while acknowledging areas for improvement.

Read all reviews…

Commense Reviews[online]. [cited 05. 01. 2024]. Available from: https://www.trustpilot.com/review/thecommense.com

 

60 %

Commense Reviews from Sitejabber.com

Based on the reviews provided, Commense appears to have a mixed reception from its customers. Here’s a summary of the key points:

Positive Aspects:

  • Good Quality Products: Many customers appreciate the quality of the items, stating they are well-made and true to size.
  • Customer Service: Some reviews highlight positive experiences with customer service, particularly in terms of responsiveness and helpfulness.
  • Environmental Considerations: The company’s approach to sustainable fashion and environmentally friendly return options are praised by some customers.

Negative Aspects:

  • Return Policy Issues: A significant number of reviews criticize the return policy, especially the difficulty in returning items, the requirement to pay for return shipping, and the lack of full refunds.
  • Shipping Delays: Several customers mention slow shipping and issues with receiving updates or confirmations.
  • Quality and Sizing Concerns: Despite some positive feedback, there are complaints about poor quality, incorrect sizing, and items not matching the website’s descriptions.

Review Breakdown:

  • 5 stars: 29 reviews
  • 4 stars: 3 reviews
  • 2 stars: 3 reviews
  • 1 star: 12 reviews

Given the mixed nature of the reviews, with a notable number of critical comments particularly about the return policy and customer service, but also acknowledging the positive feedback on product quality and some customer service experiences, I would rate Commense at around 60% on a scale from 0% to 100%. This score reflects the balance between the positive aspects of product quality and some good customer service experiences against the significant concerns raised about returns, shipping, and occasional quality issues.

Read all reviews…

Commense Reviews - 47 Reviews of Thecommense.com | Sitejabber [online]. [cited 2024 Jan 05]. Available from: https://www.sitejabber.com/reviews/thecommense.com
50 %

Is “The Commense” online store legit? from Reddit.com

Based on the extensive discussion and reviews, it seems that “The Commense” online store has a mixed reputation. Here’s a summary of the key points:

Positive Aspects:

  • Some Satisfied Customers: A number of customers have expressed satisfaction with their purchases, citing decent quality and fit.
  • Affordable Prices: The store is noted for its affordable pricing, comparable to brands like H&M and Zara.

Negative Aspects:

  • Quality Concerns: Several customers have raised concerns about the quality of the products, comparing them to fast fashion brands and noting inconsistencies.
  • Return Policy Issues: A major point of contention is the return policy. Many customers have had difficulties with returns, including complicated processes and partial refunds.
  • Shipping Delays: There are reports of long shipping times, which is a common issue with stores shipping from overseas.
  • Sizing Issues: Inconsistencies in sizing have been mentioned, with some items not fitting as expected.
  • Ethical Concerns: There are suspicions about the store being a dropshipper, potentially raising ethical and environmental concerns.

Given the mixed nature of the reviews, with a notable number of critical comments about the return policy, quality, and ethical concerns, but also acknowledging the positive feedback on some products and affordability, I would rate “The Commense” at around 50% on a scale from 0% to 100%. This score reflects the balance between the positive aspects of affordability and some satisfied customers against the significant concerns raised about returns, shipping, quality, and ethical practices.

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Is “The Commense” online store legit? [online]. [cited 2024 Jan. 05]. Available from: https://www.reddit.com/r/femalefashionadvice/comments/u4f5bc/is_the_commense_online_store_legit/
98 %

Commense review from Cdn.judge.me

Based on the reviews provided, it seems that the e-shop “Commense” generally receives high praise from its customers. The reviews cover a variety of products, including tops, dresses, accessories, and pants. Customers frequently comment on the good fit, quality, and style of the products. There are mentions of the items being true to size, with some suggestions to order a size up for a more comfortable fit. The reviews also highlight the satisfaction with the material quality and the overall shopping experience.

Key Points from the Reviews:

  • Positive Feedback on Fit and Quality: Many customers are happy with the fit and quality of the products.
  • Sizing Advice: Some suggest ordering a size larger for a better fit.
  • Variety of Products: Reviews cover a range of products, indicating a diverse selection.
  • Style and Comfort: Customers appreciate the stylish designs and comfortable fit.

Given the overwhelmingly positive nature of the reviews, with 10,346 out of 10,699 reviews rating the store 5 stars, and considering the minor sizing issues mentioned, I would rate “Commense” at around 98% on a scale from 0% to 100%. This high score reflects the general customer satisfaction with the product quality, fit, and overall shopping experience.

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COMMENSE | Review on Judge.me [online]. [cited 2024 Jan 05]. Available from: https://cdn.judge.me/reviews/commenses.myshopify.com
10 %

Complaints, customer complaints, free complaint resolution services from Complaintsboard.com

Based on the content of the page, Commense has a significant number of unresolved complaints, totaling 13, with a 0% resolution rate. This indicates a pattern of customer dissatisfaction and a lack of effective response from the company. Customers have reported issues such as misleading product descriptions, poor quality of clothing, difficulties in processing returns, and inadequate customer service. The complaints highlight problems with product sizing, quality control, and discrepancies between advertised and received products.

Key Issues Highlighted in Complaints:

  • Misleading Product Information: Customers feel that the descriptions of clothing items are not accurate.
  • Poor Quality: Reports of items being poorly made and not meeting expectations.
  • Return and Refund Issues: Difficulties in returning products and obtaining refunds.
  • Customer Service Concerns: Lack of response and unsatisfactory handling of customer issues.

Given the nature and volume of unresolved complaints, along with the absence of any resolved complaints, it would be prudent to rate Commense very low on a scale from 0% to 100%. Considering the severity of the issues reported and the lack of resolution, a score of 10% seems appropriate. This score reflects the significant risk and dissatisfaction associated with engaging with Commense based on the current customer feedback.

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Complaints, customer complaints, free complaint resolution services | ComplaintsBoard [online]. [cited 2024 Jan 05]. Available from: https://www.complaintsboard.com/commense-b135162
50 %

Y’all it’s the Commense a scam? from Reddit.com

Based on the content of the page, it seems that Commense is not a scam, but the customer experience is mixed. Some customers have had positive experiences with the quality of the products and found items they love. However, others have faced issues with sizing, product quality, and particularly with the return process. The return process is described as challenging and not customer-friendly, with some customers opting to keep the items despite dissatisfaction due to the complexities involved in returning them.

Key Points from Customer Feedback:

  • Quality and Sizing: Mixed experiences; some items are well-received, while others have sizing and quality issues.
  • Return Process: Generally considered difficult and inconvenient, with some customers facing challenges in getting full refunds.
  • Shipping Time: Shipping can take a long time, and expedited shipping doesn’t always seem to make a significant difference.
  • Customer Service: Experiences vary, with some customers facing challenges in communication.

Given the mixed nature of the reviews, with some positive experiences but significant issues in returns and customer service, a moderate score seems appropriate. On a scale from 0% to 100%, Commense could be rated around 50%. This score reflects the balance between the positive aspects of product satisfaction for some customers and the negative experiences related to returns and customer service.

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Y’all it’s the Commense a scam?[online]. [cited 2024 Jan. 05]. Available from: https://www.reddit.com/r/NYCinfluencersnark/comments/14sdjhw/yall_its_the_commense_a_scam/
85 %

Is Commense clothing legit? from Quora.com

Based on the content of the page, Commense clothing appears to be a legitimate online fashion retailer with generally positive customer feedback. The reviews highlight several aspects:

  • Quality and Service: Customers have expressed satisfaction with the quality of the products and the level of customer service provided by Commense. The items are described as consistent in size and quality.
  • Customer Experience: Positive experiences include prompt resolutions to issues, such as delayed items and returns. The company seems to value customer satisfaction, offering discounts and responsive support.
  • Ratings: Commense has received high ratings, with a mention of a 4.7 out of 5 rating, indicating that most customers are generally satisfied with their purchases.
  • Return Process: While there are mentions of the return process, the details are not fully clear from the provided content. However, there are indications that the company addresses return-related queries effectively.
  • Shipping: Some reviews mention delays in shipping, but overall, the feedback suggests that the company manages shipping issues responsibly.

Given the predominantly positive reviews, with high customer satisfaction in terms of product quality and customer service, Commense clothing can be rated highly. On a scale from 0% to 100%, where 0% is the worst and 100% is the best, Commense could be rated around 85%. This score reflects the overall positive customer feedback, high ratings, and the company’s commitment to addressing customer issues effectively.

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Is Commense clothing legit? - Quora [online]. [cit. 05. 01. 2024]. Dostupné z: https://www.quora.com/Is-Commense-clothing-legit

Expert video reviews

COMMENSE CLOTHING TRY ON HAUL | Is the Commense Clothing Website legitimate or a scam? #commensetryonhaul - YouTube [online]. [cited 2024 Jan 05]. Available from: https://www.youtube.com/watch?v=9PkUMipVdKA

COMMENSE CLOTHING TRY ON HAUL & REVIEW! #commensehaul - YouTube [online] [cited 2024 Jan 05]. Available from: https://www.youtube.com/watch?v=gN5O6amb2Lw

COMMENSE CLOTHING REVIEW | END OF SUMMER TRY-ON HAUL | DRESSES & MORE! - YouTube [online]. [cit. 05. 01. 2024]. Available from: https://www.youtube.com/watch?v=wW9YCGVdXkc

COMMENSE Try on Haul | Quiet Luxury on a Quieter Budget | SULU LUXE LIFE - YouTube [online]. [cit. 05. 01. 2024]. Available from: https://www.youtube.com/watch?v=8WRhspaBloY

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